• Welcome to Mosca Direct Ltd
  • UK Head Office +44 (0) 115 989 0209
  • E-mail UK info_uk@mosca.com

ONE Service – The Concept

Companies operating worldwide often need to secure goods for transportation at different locations. They expect the same quality and reliability no matter where they operate. You can rely on consistently high quality from our technologically advanced strapping machines, equipment and strapping material. In addition, we provide an excellent service network with an outstanding range of support. This means that you can get exactly what you need, wherever you are, quickly and efficiently.

 

Our all-round carefree package

For new customers buying machines from 2018 onwards, we have developed a standardised maintenance concept called ONE Service, which guides our service technicians and those employed by our partners.  A central system across countries incorporates information on machines and maintenance intervals. This allows us to work closely with you to extend the service life of your machines.  It also enables preventative maintenance to avoid breakdowns by using data evaluation.

ONE Service goes far beyond maintenance and repair. It includes installations, relocations, technical training, and technical expert meetings focusing on the potential to optimise strapping machines.  Since the ONE Service rollout in 2018, we have been offering a more uniform approach to high-quality servicing worldwide. The same standards apply globally to all Mosca branches and subsidiaries.

Our focus is on your individual requirements. We work together with you to develop the best possible strapping solution. Customer feedback drives the continuous improvement of our services. Please do not hesitate to contact us if you have any questions or suggestions.

 

 

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