Customer Service UK

Here at Mosca Direct Limited, our main priority is that our customers and partners experience great service from the start.  We want to make sure you are completely satisfied with the whole Mosca experience and that your strapping machinery, plastic strap, servicing, training and spare parts deliver exactly what you expect from a high quality brand such as ours.

When you call our UK head office, you will be considerately handled by a team of highly competent and experienced professionals whose aim is to get the answers and resolution you need as quickly as possible.

Whether you are a long-term customer or making a first-time enquiry, we will do our very best to help you get the solution you require.  From advice or planning on the best strapping machine for your business needs, to ordering plastic strap, help identifying strapping machine spare parts or an issue with your machine; our advisors are here and happy to help.

Proximity to our customers is important to us to ensure we are delivering the best possible service.  Our UK head office is centrally and conveniently located in Nottinghamshire, close to major road networks. We have a team of Business Development Managers and Engineers located across the UK to ensure we can have someone at your site as quickly as possible because we know how disruptive down time can be to your business.

Mosca offers not only excellence in strapping solutions but excellence in customer service at every stage of your journey with us.

Please contact us for any help or advice on 0115 989 0209, we look forward to your call.