We are proud to have recently opened a new high-tech customer training facility, 'The Mosca UK Training Academy' at the UK head office in Cotgrave, Nottingham.
The modern training facility further enhances Mosca’s service offering to customers. Mosca has offered customers strapping machine training for many years at two levels - basic Operator Level, which covers the fundamentals of machine operation and daily/weekly housekeeping; and a second, more advanced Engineer Level, which teaches in-depth dismantling and reassembly of the strapping heads for fault-finding, repairs, maintenance and cleaning.
The Mosca UK Training Academy consists of a classroom area with TV and white boards, plus a fully-operational workshop which is home to several pieces of key training equipment. The training machines include a SoniXs standard strap way 6 test rig and head, a KSR test rig and head, SoniXs test rig and head, and a MCB head which have been specially commissioned for this purpose and are free from machine housing, allowing working mechanisms to be visible and accessible. This ensures that trainees gain an in-depth understanding of the four key procedures of a strapping machine - magazine, feed, retraction and tension, and cut and seal.
Julie Walton, Engineering Operations Director at Mosca UK, states that “As a business, we constantly look at ways to maintain a level of service to our customers that is second to none and ensures that we stand out from our competitors. We have always been able to offer Operator and Engineer level training, but previously it would have been carried out on-site at the customer’s location and required a machine to be taken out of production. This may have an impact on production schedules, and is often a very noisy and distracting environment for the trainee. With our purpose-built training facility, we can offer training in perfect ‘off-site’ conditions for effective learning that allows trainees to ask questions relevant to their business.”
The new facility allows Mosca to offer additional training options. The Mosca UK Training Academy can accommodate up to four people for a full day of training which can be tailored to whatever the customer needs; for example focusing more on the electrical or mechanical side. For both Operator Level training and Engineer Level training, one full day is required depending on the experience level of the engineers attending and the type of machine being taught. At the end of the course, each participant is awarded with a certificate to validate their training. This is required by employers for Health & Safety reasons before a machine can be safely operated. Depending on each company’s own Health & Safety Policy, customers may also request refresher courses. For more information on Mosca's Health & Safety documents, please take a look at our comprehensive Health & Safety page which is full of downloadable PDF's to satisfy most requests.
Throughout the year there will be different machine models situated in a new demo area. This allows customers to see strapping machines in action and bring along their own products to test the various strap tensions and see the pack sizes that can be accommodated. This will also provide customers who have the same machine the perfect opportunity for specific machine training.
To find out more about our training options, please do not hesitate to contact us, we look forward to your call.