A new year has begun – and here at Mosca, we're looking forward to many interesting new projects that we will be working on together with our employees, customers and partners in 2019.
Any company that wants to maintain a presence in global markets must be open to continuously changing, developing and realigning itself. This is the only way to hold your ground as a technology leader. We have proven our ability in this respect over and again in the past few years.
The sales and service structure across the entire Mosca Group will continue to develop in 2019. To achieve this, we are expanding our hub structure and strengthening our existing network. With new subsidiaries in France and Hungary, we can now provide more direct support to the European market and expand our presence – in line with the principle "Think globally, act locally."
We congratulated our subsidiary in Poland on its tenth anniversary at the end of last year. Looking back, it becomes clear that even ten years ago, the driving force behind our decision to establish subsidiaries abroad was the idea of independent market development combined with localized services – and this hasn't changed. You can read more about these two topics in the "Mosca Worldwide" section.
Further development means more than taking a closer look at the corporate structure. It also involves optimizing processes and technologies and being prepared for the future. Last year, we experienced the Silicon Valley ecosystem on-site during the three-week InnovationCamp BW program. We will continue to incorporate the knowledge gained from this journey into the on-going development of Mosca. Impressions from our journey and what we gained from it can be found under the "Machines" rubric.
New technologies are also always an issue in strapping production. Although we have been producing strapping material for our machines for some 30 years, we are always looking for ways to improve. Our new production facility will help us uphold our commitment to innovation as a technology leader in strapping production. You can read more about this in the "Strapping" section.
As a full-range supplier, we are also active in the service sector. This year, we started offering sealing unit upgrades to our customers. This adds an important segment to our ONE Service concept introduced in 2018. Under the "Service" rubric you can learn more about the upgrade’s operational advantages for using our machines.
Customer satisfaction has played a key role in our ability to strengthen our market position and is a top priority in all our decisions. Responding to our customers' needs, we work together with them on developing new machines, adapting them to the conditions in their environment. How adverse these conditions can be is explained in a report on MOWI, formerly Marine Harvest, under the "Our Customers" heading.
We hope you enjoy reading our magazine and we're always happy to answer your questions.