The standardised ONE Service maintenance concept offers high-quality maintenance and comprehensive servicing, not just when there is a breakdown. We work closely with you to offer maintenance options that extend the service life of your Mosca machines. Our services are adapted to your needs and work processes. We focus on offering a consistently high standard of service quality worldwide. Since the launch of ONE Service in 2018, we have been working with more sets of maintenance parts, descriptions, and checklists. Our service management system analyses information about the condition of the machines in each country and about the services a customer has received to date. We use this information to make intelligent recommendations to our customers.
Regular maintenance of your strapping machines ensures consistently high machine availability and production reliability. Our maintenance contracts offer you a number of advantages. For example, we focus on your specific needs when we schedule maintenance.
Benefits to having the maintenance contract:
• "All-round carefree package" – service personnel automatically remind you of upcoming maintenance visits
• Plannable maintenance costs and support for your in-house maintenance strategy
• Discounts available for customers who use Mosca plastic strap
• Standardised processes during maintenance
• Contracts reviewed annually
• Priority access to technical support during standard hours, which allows service contract holders to obtain advice and support through a telephone consultation with a Mosca engineer
We would be happy to prepare a no obligation, One Service Agreement for you. Please contact us to discuss. 0115 989 0209