ONE Service – The Concept

Companies operating worldwide often need to secure goods for transport at multiple locations around the globe. They expect the same quality and reliability no matter where they operate. As a Mosca customer you can rely on consistently high quality from our technologically advanced strapping machines, equipment and strapping material. In addition, we provide an excellent service network with an outstanding range of support. This means you can get exactly what you need, wherever you are, very quickly.

Our all-round carefree package

We developed a standardized maintenance concept called ONE Service, which guides our service technicians and those employed by our partners. A central system across countries incorporates information on machines and maintenance intervals. This means we can work closely with you to significantly extend the service life of your machines. It also enables preventive maintenance to avoid breakdowns by using data evaluation.

ONE Service goes far beyond maintenance and repair. It includes installations, relocations and technical training focusing on the potential to optimize strapping machines. With the rollout of ONE Service we united our high quality standards regarding after-sales support worldwide.

Our focus is on your wishes and individual requirements. We work together with you to develop the best possible strapping solution. Your feedback is incorporated into the continuous improvement of our services. Please do not hesitate to contact us if you have any questions or suggestions!

 

 

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