Customer Service

For MOSCA service means to be a reliable and competent partner for the customers all over the world. So service is not only defined by intervening in case of problems or machine failures, but also by the comprehensive planning and advice to our customers before the sale of our strapping machines.

Proximity to our customers is the key for a successful cooperation. Our distribution network was established over the years, which allows an optimal support of customers around the world. In Germany we have 12 sales representatives, who are always next to our customers and who record your applications at your premises to find the best packaging solution for you.

MOSCA offers a service concept, which is based on tradition, innovation and know-how in planning, manufacturing and assembly and ensures an optimal function of the machines and systems.