• Head Office +49 (0) 6274 932-0
  • Sales +49 (0) 6274 932-155
  • Technical Service +49 (0) 6274 932-146

ONE Service – The Concept

Companies operating worldwide often need to secure goods for transport at different locations. They expect the same quality and reliability no matter where they operate. You can rely on consistently high quality from our technologically advanced strapping machines, equipment and strapping material. In addition, we provide an excellent service network with an outstanding range of support. For you it means that you can get exactly what you need, wherever you are, very quickly.

Our all-round carefree package

We developed a standardized maintenance concept called ONE Service, which guides our service technicians and those employed by our partners. A central system across countries incorporates information on machines and maintenance intervals. This means we can work closely with you to significantly extend the service life of your machines. It also enables preventive maintenance to avoid breakdowns by using data evaluation.

ONE Service goes far beyond maintenance and repair. It includes installations, relocations, technical training, and technical expert meetings  focusing on the potential to optimize strapping machines. Since the beginning of 2018, we have been offering you the same high quality of service worldwide. The same standards and norms apply globally to all 14 Mosca branches and subsidiaries.

Our focus is on your wishes and individual requirements. We work together with you to develop the best possible strapping solution. Your feedback is incorporated into the continuous improvement of our services. Please do not hesitate to contact us if you have any questions or suggestions!

 

 

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