At Mosca Direct we believe in providing our customers with the best possible after care.
We hold a comprehensive stock of genuine spare parts, conveniently located at our UK head office in Nottingham which are available for despatch during our usual business hours which are 8:00am until 5:00pm. If you require spare parts outside of these hours, please refer to our Emergency Out of Hours Facility section.
We also offer specialised parts which can be made to order at our manufacturing plant in Germany. Parts can be fast-tracked straight to your site via courier if required.
During standard office hours we have a comprehensive parts identification service available to our customers, enabling them to establish quickly and effectively which items they require for their machinery.
Please do not hesitate to contact us and one of our highly skilled service team representatives will be able to guide you through the process.
If you need spare parts for your MOSCA strapping machine, you can rely on our competent advice and support in identifying the right item. We take back incorrectly ordered or not needed parts with a 20 percent handling charge of the part price. Because we keep a large supply of the most common and regularly needed spare parts at our UK head office we can usually deliver within 24 hours, reducing costly production downtime.
- Expert advice and support for our customers in finding the suitable spare part
- 6 months guarantee on all wearing parts
- 20 percent handling fee of the original price for taking back incorrectly ordered spare parts
- 97 percent of machine-relevant spare parts are available immediately (deliver within 24 hours)
Our standard parcel service for spare parts deliveries throughout the UK is Parcel Force.
|Service Provider ||Location ||Time ||Cost GBP (£) |
|Parcel Force ||Within UK ||Standard 24 hrs ||£10.50 |
|Parcel Force ||Within UK ||Priority (by 9am) ||£19.00 |
|ACE Couriers ||Within UK ||Same Day ||Contact us for price |
|from Germany ||7-10 days ||estimated £30 |
(subject to minimum spend)
|UPS Express ||from Germany ||Next Day ||estimated £100 |